⚡ LightningRPG

Privacy Policy

LightningRPG.com

Last updated: 4 June 2026

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use LightningRPG (the “Service”), and describes your rights in relation to that information.

In this Policy, “we”, “us”, and “our” refer to Realmtech Pty Ltd (ACN 693 004 554), the operator of LightningRPG. We are the entity responsible for your personal information and act as the data controller under applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), the EU and UK General Data Protection Regulation (GDPR) where applicable, and applicable United States state privacy laws.

By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Service.

1. Who We Are

Realmtech Pty Ltd (ACN 693 004 554)
526/368 Sussex St, Sydney NSW 2000, Australia
Contact: contact@lightningrpg.com

2. Information We Collect

Information you provide

  • Account information: your name and email address, collected through our authentication provider when you create an account. We do not store your password.
  • Session content: the tabletop role-playing game transcripts, recordings, notes, campaign settings, character details, and other material you upload or supply to the Service for processing.
  • Payment information: when you purchase credits, our payment processor collects your billing and card details directly. We do not receive or store your card details; we retain only a transaction reference and your credit balance.
  • Communications: any information you provide when you contact us for support.

Information collected automatically

  • Usage and technical data: such as IP address, browser and device information, and server logs generated when you use the Service.
  • Session cookies: we use a session cookie to keep you signed in and to operate the Service.

Information about other people

Session transcripts and recordings may contain the personal information of other players at your table. Before you submit such material, you are responsible for ensuring you have the necessary consent from the other people involved for their information to be processed as described in this Policy.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service, including processing your session content to generate the artefacts you request (such as narrative documents, campaign journals, illustrations, and audio episodes);
  • Manage your account, credits, and payments;
  • Respond to your support requests and communicate with you about the Service;
  • Protect against fraud and misuse, enforce our terms, and comply with our legal obligations.

We do not use your session content to train our own artificial-intelligence models, and we do not sell your personal information.

4. Processing by Third-Party AI Providers

To generate the artefacts you request, we send your session content to third-party artificial-intelligence service providers. These providers fall into the following categories:

  • Text-generation providers (for narrative, journal, and metadata generation);
  • Image-generation providers (for illustrations and cover art);
  • Audio-generation providers (for podcast-style episodes, or transcription services);
  • Animation providers (for animated scene illustrations).

We may change the specific providers we use from time to time as our technology evolves. We maintain a current list of these sub-processors, set out below in the appendix, which we update as our providers change. The most up-to-date list and links are also available on request by emailing contact@lightningrpg.com.

Where a provider offers the option for submitted content not to be used to train its models, we take that option. However, once your content is transmitted to a provider, its handling and retention are governed by that provider’s own privacy policy and terms. We encourage you to review those providers’ policies, which are linked in the appendix below.

5. Disclosure of Your Information

In addition to the AI providers described above, we may share your information with:

  • Service providers who support the operation of the Service, including hosting, authentication, payment processing, and email delivery providers, who process information on our behalf;
  • Other campaign members, where you choose to collaborate on a campaign — generated artefacts and related content may be visible to other members of that campaign;
  • Legal and safety recipients, where we are required to disclose information by law, or where disclosure is reasonably necessary to enforce our terms, prevent fraud, or protect the rights and safety of our users or the public;
  • A successor entity, in connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honour this Policy.

6. International Transfers

The Service is operated from Australia, and the third-party AI providers and certain other service providers we use are located overseas, including in the United States and the European Union. This means your information — including session content — will be transferred to, stored, and processed in countries whose privacy laws may differ from those in your own country.

Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses, or transfer to recipients in countries recognised as providing an adequate level of protection. Where we disclose personal information from Australia to overseas recipients, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles. Details of the relevant safeguards are available on request.

7. How Long We Keep Your Information

Session transcripts, notes, and recordings. We retain these so that you can regenerate artefacts from them at a later time if you wish. You may request deletion of your data at any time.

Other information you supply. Other campaign content and supplied information is retained until you delete the associated campaign within the Service.

Account information. We retain your account information for as long as your account is active or as needed to provide the Service and comply with our legal obligations.

AI provider retention. We have no control over how long the third-party AI providers retain content sent to them. Their retention is governed by their own policies.

8. Your Rights

You may request that we correct or delete the personal information we hold about you. To make a request, email privacy@lightningrpg.com or support@lightningrpg.com.

Depending on your location, you may also have rights to access the information we hold, object to or restrict certain processing, and request a copy of your information in a portable format. We will respond to requests in accordance with applicable law. We may need to verify your identity before acting on a request, and we may retain certain information where we have a legal obligation or lawful basis to do so.

If you are not satisfied with how we have handled your information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au/contact-us.

9. Additional Rights for Users in the EU and UK (GDPR)

If you are located in the European Economic Area or the United Kingdom, the GDPR provides you with additional rights, and we process your personal information on the following legal bases:

  • Performance of a contract: to provide the Service you have requested, including processing your session content into the artefacts you ask us to generate;
  • Consent: where you have given consent for a specific purpose, which you may withdraw at any time;
  • Legitimate interests: to operate, secure, and improve the Service, to prevent fraud and misuse, and to communicate with you, where these interests are not overridden by your rights;
  • Legal obligation: where processing is necessary to comply with a legal obligation to which we are subject.

In addition to the rights described above, you have the right to:

  • Access the personal information we hold about you;
  • Have inaccurate or incomplete information corrected;
  • Request erasure of your personal information;
  • Restrict or object to certain processing, including processing based on legitimate interests and any processing for direct marketing;
  • Receive your personal information in a structured, commonly used, machine-readable format, and have it transferred to another controller (data portability);
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
  • Lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at privacy@lightningrpg.com.

10. Additional Rights for United States Residents

Depending on your state of residence (for example, California, Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws), you may have the following rights in relation to your personal information:

  • The right to know and access the categories and specific pieces of personal information we have collected about you;
  • The right to request deletion of your personal information;
  • The right to correct inaccurate personal information;
  • The right to opt out of the sale or sharing of personal information, and of certain targeted advertising.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at privacy@lightningrpg.com. We will verify your request before acting on it, and you may use an authorised agent to make a request on your behalf where the law permits.

11. Children

The Service is not directed at children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it. We will comply with the applicable laws on children’s privacy in the jurisdictions in which we operate.

12. Security

We take reasonable physical, administrative, and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Any transmission of information is at your own risk.

13. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the updated Policy on this page and revise the “Last updated” date above. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions or concerns about this Policy or our handling of your information, please contact us at contact@lightningrpg.com.

Appendix: Sub-Processors

The following third-party providers may process your information to deliver the Service. This list reflects our current providers and is updated when they change. The most current version is available on request by emailing contact@lightningrpg.com.

AI processing providers
ProviderPrivacy policy
Anthropic (Claude)anthropic.com/legal/privacy
Google (Gemini)policies.google.com/privacy
ElevenLabselevenlabs.io/privacy-policy
Wondercraftwondercraft.ai/privacy
fal.ai (Kling)fal.ai/privacy
Infrastructure and operational providers
FunctionProviderPrivacy policy
HostingDigitalOceandigitalocean.com/legal/privacy-policy
AuthenticationWorkOSworkos.com/privacy
Payment processingStripestripe.com/privacy
Email deliveryResendresend.com/legal/privacy-policy

Realmtech Pty Ltd (ACN 693 004 554) — 526/368 Sussex St, Sydney NSW 2000, Australia

Terms and Conditions

LightningRPG.com

Last updated: 4 June 2026

Please read these Terms and Conditions (“Terms”) carefully before using LightningRPG (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

In these Terms, “we”, “us”, and “our” refer to Realmtech Pty Ltd (ACN 693 004 554), the operator of LightningRPG. “You” refers to the individual or entity accessing or using the Service.

1. The Service

LightningRPG processes the tabletop role-playing game material you supply — such as session transcripts, recordings, and notes — to generate artefacts including narrative documents, campaign journals, illustrations, and audio episodes. The Service uses third-party artificial-intelligence providers to generate these artefacts. The way the Service handles your information is described in our Privacy Policy, which forms part of these Terms.

2. Accounts

To use most features of the Service, you must create an account through our authentication provider. You agree to provide accurate information and to keep it up to date. You are responsible for activity that occurs under your account and for keeping your account secure. If you believe your account has been compromised, please notify us promptly at contact@lightningrpg.com.

3. Credits and Payment

Certain features of the Service require credits, which you purchase in advance (“Top Up”). Before you are charged, you will have an opportunity to review the price. Payments are processed by our third-party payment processor; we do not receive or store your card details.

Prices are set by us and may change from time to time. We will make reasonable efforts to keep current pricing published on the website. Credits are applied to generation jobs you request; once a job is submitted, the corresponding credits are committed to that job. Unused credits remain available in your account subject to these Terms.

Refunds. Except where a refund is required by law (including under the Australian Consumer Law), purchased credits and fees are non-refundable. We may, at our discretion, consider refund requests on a case-by-case basis. Nothing in this clause limits any right you may have to a remedy that cannot lawfully be excluded.

4. Licence to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your own use. You may not reproduce, distribute, modify, or create derivative works of the Service; interfere with or circumvent any security or access-control feature; reverse engineer any part of the Service except to the extent permitted by law; or use the Service in violation of any usage limits associated with your account.

5. Your Content

You retain ownership of the material you upload or supply to the Service (“Your Content”) and of the artefacts generated from it. By submitting Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free licence to use, copy, store, process, transmit, and display Your Content solely to operate and provide the Service to you, including transmitting it to the third-party AI providers used to generate your artefacts.

We do not use Your Content to train our own artificial-intelligence models, and we do not sell Your Content.

Your responsibilities for Your Content

You are solely responsible for Your Content. By submitting it, you represent and warrant that:

  • You own Your Content or have all rights, consents, and permissions necessary to submit it and to grant us the licence above;
  • Your Content, and our processing of it as contemplated by these Terms, does not infringe or misappropriate any third party’s intellectual-property, privacy, publicity, or other rights, and does not breach any law;
  • Where Your Content includes recordings or transcripts involving other people, you have obtained the consent of all those people for the material to be recorded, submitted, and processed as described in these Terms and our Privacy Policy.

You must not submit copyrighted source material that you do not own or otherwise have the rights to use. If we identify such material, or are notified of it, we may remove it, and we will remove it at your request.

6. Recording and Consent

Where the Service is used to process recordings of game sessions, you are responsible for ensuring that every participant has been informed that the session is being recorded and has consented to that recording and to its processing by the Service. By submitting a recording, you confirm that you have obtained all necessary consents.

7. AI-Generated Output and Quality

The Service relies on third-party artificial-intelligence providers to generate artefacts. You acknowledge and agree that:

  • AI-generated output is inherently variable and may be inaccurate, incomplete, inconsistent, or otherwise not meet your expectations;
  • The artefacts produced may differ between generations, even from the same input;
  • We do not review, verify, or guarantee the accuracy, quality, suitability, or fitness for any purpose of the artefacts the Service produces;
  • You are responsible for reviewing the artefacts and for how you use them.

To the maximum extent permitted by law, we accept no liability or obligation arising from the quality, accuracy, or nature of the artefacts the Service produces. This includes any dissatisfaction with, or any loss arising from reliance on, AI-generated output.

Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for a failure to comply with such a guarantee cannot be excluded but can be limited, our liability is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law;
  • Infringe or misappropriate any third party’s intellectual-property or other rights;
  • Upload or transmit any virus, malware, or other harmful code;
  • Interfere with, disrupt, or attempt to gain unauthorised access to the Service or its related systems;
  • Impersonate any person or misrepresent your affiliation with any person or entity;
  • Resell, transfer, or otherwise commercialise access to the Service except as expressly permitted by us.

9. Feedback

If you provide us with suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, including to improve the Service, without obligation to you.

10. Intellectual Property

The Service, and all of its content, features, design, interfaces, software, and trademarks (excluding Your Content and content supplied by other users), are owned by us or our licensors and are protected by intellectual-property laws. Except as expressly permitted by these Terms, you may not use them without our prior written consent.

11. Third-Party Services

The Service relies on, and may link to, third-party services and websites that we do not control, including the AI and infrastructure providers described in our Privacy Policy. We are not responsible for the content, policies, or practices of any third-party service. Your use of those services may be subject to their own terms and policies.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the Service and all artefacts and content available through it are provided “as is” and “as available”, without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, secure, error-free, or that any output will be accurate or complete. This clause does not exclude any guarantee or right under the Australian Consumer Law or other law that cannot lawfully be excluded.

13. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the liability, or AUD $100. Nothing in this clause limits any liability that cannot lawfully be limited, including under the Australian Consumer Law.

14. Indemnity

To the maximum extent permitted by law, you agree to indemnify us against any claim, liability, damage, loss, or expense (including reasonable legal costs) arising out of or connected with your misuse of the Service, your breach of these Terms, your violation of any law, or Your Content.

15. Suitability and Children

The Service is intended for a general audience and is not directed at or recommended for children. We do not knowingly collect personal information from children under the age of 13, and if we become aware that we have done so, we will take steps to delete it. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms. We will comply with applicable laws relating to children’s use of online services in the jurisdictions in which we operate.

16. Termination

You may stop using the Service and close your account at any time by contacting us. We may suspend or terminate your access to the Service at any time if you breach these Terms, or where we reasonably consider it necessary. On termination, your licence to use the Service ends and you must stop using it. Any provisions that by their nature should survive termination — including those relating to Your Content licences, intellectual property, disclaimers, limitation of liability, and indemnity — will survive.

17. Changes to the Service and these Terms

We may modify or discontinue the Service, or any part of it, at any time. We may also revise these Terms from time to time. Where a change is material, we will make reasonable efforts to provide notice before it takes effect. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales. If you have a concern or dispute, you agree to first contact us to try to resolve it informally before commencing any proceedings.

19. General

These Terms, together with the Privacy Policy, form the entire agreement between you and us regarding the Service. If any provision is found to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. By using the Service, you consent to receiving communications from us electronically.

20. Contact Us

If you have any questions about these Terms, please contact us at contact@lightningrpg.com.

Realmtech Pty Ltd (ACN 693 004 554) — 526/368 Sussex St, Sydney NSW 2000, Australia